When you register your product for our online warranty, we may collect a variety of information, including your name, address, phone number and email address. The personal information we collect means we can keep record of your order and warranty. We will never sell or rent this information to others.

We may collect non-personal information such as house type, outdoor space, reason for choosing product, and satisfaction of product for research purposes only to improve The Crop Candle Co. products and services.

If we do combine personal and non-personal information we will treat the information as personal, for the time it remains combined.

By ‘liking’ our social media pages you consent to the collection and use of the information voluntarily provided.

We are committed to protecting your privacy, and personal information will only be used in accordance with the current data protection act.

The Crop Candle Co. uses Google Analytics to collect visitor data and analyse traffic on our site. When you visit our site, a short text file called a cookie is downloaded to your computer, for every page you look at. This information is collected for traffic analysis only, helping us understand customer journeys and interests, which allows us to improve our website. Please note that these cookies do not collect personal information.

You can set your preferences to block or refuse cookies, dependant on the browser you are using.

Cookies are not shared with any third parties.

Persistent Cookies for Site Analytics and Performance

CART - The association with your shopping cart.

CATEGORY_INFO - Stores the category info on the page, that allows to display pages more quickly.

COMPARE - The items that you have in the Compare Products list.

CURRENCY - Your preferred currency

CUSTOMER - An encrypted version of your customer id with the store.

CUSTOMER_AUTH - An indicator if you are currently logged into the store.

CUSTOMER_INFO - An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS - Stores the Customer Segment

IDEXTERNAL_NO_CACHE - A flag, which indicates whether caching is disabled or not.

FRONTEND - You session ID on the server.

GUEST-VIEW - Allows guests to edit their orders.

LAST_CATEGORY - The last category you visited.

LAST_PRODUCT - The most recent product you have viewed.

NEWMESSAGE - Indicates whether a new message has been received.

NO_CACHE - Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART - A link to information about your cart and viewing history if you have asked the site.

POLL - The ID of any polls you have recently voted in.

POLLN - Information on what polls you have voted on.

RECENTLYCOMPARED - The items that you have recently compared.

STF - Information on products you have emailed to friends.

STORE - The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS - The products that you have recently viewed.

WISHLIST - An encrypted list of products added to your Wishlist.

WISHLIST_CNT - The number of items in your Wishlist.